Accepting these terms
These terms cover our website, the waitlist, and the Holloway app for Windows (together, “Holloway”). “We”, “us” and “our” mean Artificial Innovations LLC, of Indianapolis, Indiana, the developer and publisher of Holloway.
By joining the waitlist, installing Holloway, or using it, you agree to these terms. If you don't agree, please don't use Holloway.
If you use Holloway for a company or other organization, you confirm that you're allowed to accept these terms for it, and “you” includes that organization.
Early access
Holloway is in early access. That means:
- It's provided “as is”. It may have bugs, and some things may not work as expected.
- Features may change, be added or be removed, sometimes without notice.
- We let people in from the waitlist in small groups. Joining the waitlist doesn't guarantee access or a date.
- We may pause or end early access, or limit how much you can use Holloway.
- If you send us ideas or suggestions, we can use them without owing you anything.
Eligibility and accounts
- You must be at least 18 years old, and able to form a binding contract where you live.
- Holloway runs on Windows PCs. To connect email and calendar, you need a Microsoft 365 or Google account.
- Give us accurate information when you join the waitlist or set Holloway up.
- Keep your PC and your accounts secure. You're responsible for what happens under your accounts and on your PC.
- Only connect accounts you're allowed to use.
Acceptable use
Don't use Holloway to:
- break the law, or anyone's rights, including their privacy and intellectual property;
- record, read or act on accounts, devices or information you're not allowed to access;
- do things at work that your employer's rules don't allow;
- send spam, or messages that deceive, harass or harm people;
- get around its safety checks, including the steps that ask you first;
- copy, reverse engineer or resell Holloway, except where the law allows it;
- interfere with or overload Holloway, our servers, or the services it connects to.
Holloway takes screenshots and records your screen while you work. If other people's information appears on your screen, such as customers or coworkers in your email or files, you're responsible for using Holloway in line with the laws and workplace policies that apply to you.
Actions you approve
Holloway does work in your real apps on your behalf. You're responsible for the tasks you hand it and the actions you approve.
How Holloway acts
- Risky steps ask first. Deletes, payments and sending to someone new always wait for your yes.
- After one practice run, an agent runs on its own. Email to people you named can then send without asking.
- Every change is checked: Holloway reads the app back to confirm the change landed, then writes a receipt.
- You can pause Holloway at any time.
Before you approve a step, make sure it's what you want. Once a change is made in another app, like sending an email or making a payment, it may not be possible to undo it.
Your content and data
You own your content: your files, emails, calendar, screen recordings, and everything else Holloway works with or learns from. These terms don't give us ownership of any of it.
You give us a limited permission to use your content only to run Holloway for you: to learn your work, do the tasks you hand it, answer you in chat (including sending what's needed to answer to our AI provider), write receipts, and keep Holloway safe and working. This permission ends when you delete your data or stop using Holloway, except for anything we must keep by law.
You're responsible for having the right to use the content you let Holloway work with. Our Privacy policy explains what we collect and how we handle it.
Holloway belongs to us
The Holloway app, website, name and logo belong to Artificial Innovations LLC. We give you a personal, non-exclusive, non-transferable permission to use Holloway under these terms, which we can withdraw as described in section 10.
AI output can be wrong
Holloway uses AI. Its answers, its agents' work, and what it learns may be wrong, incomplete or out of date. Holloway checks each change it makes and writes a receipt, but that doesn't guarantee a result is right.
- Check your receipts, and review important work before you rely on it.
- Holloway's answers aren't professional advice, such as legal, financial or medical advice.
- You decide what to act on.
Third-party services
Holloway works with services that other companies run: Microsoft (Microsoft 365, including Outlook and Excel), Google (Gmail and Google Calendar), and the apps on your Windows PC that it works in.
- Your use of those services is covered by their own terms and privacy policies.
- We don't control them and aren't responsible for them. If they change or stop working, parts of Holloway may stop working too. How well Holloway works varies by app.
- Sign-ins, two-factor codes and apps Holloway can't control become a step for you, clearly marked.
- You can revoke Holloway's access to a Microsoft or Google account at any time in that account's settings.
Fees
Early access is free for now. If we introduce paid plans, we'll announce them and their prices before we charge anything, and you'll be charged only if you choose a paid plan.
Ending your use
You can stop at any time. Uninstall Holloway (which erases everything it stored on your PC), use Delete all my data in settings, revoke your connected accounts, or write to support@holloway.tech to leave the waitlist.
We may suspend or end your access if you break these terms, if it's needed to protect other users or Holloway, or if we end early access or stop offering Holloway. When we can, we'll tell you first.
The parts of these terms that by their nature should continue, including your content and data, disclaimers, limitation of liability and governing law, keep applying after your use ends.
Disclaimers
In plain words: Holloway is early software, provided as it is, and we can't promise it will always work or always be right.
Formal wording
To the fullest extent permitted by law, Holloway is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including any warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that Holloway will be uninterrupted, error-free or secure, that it will work with any particular third-party service, or that its output will be accurate or complete.
Some places don't allow these exclusions, so some of them may not apply to you.
Limitation of liability
Formal wording
To the fullest extent permitted by law:
- Artificial Innovations LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or relating to Holloway or these terms, even if we were told such damages were possible.
- Our total liability for all claims arising out of or relating to Holloway or these terms is limited to the greater of the amount you paid us for Holloway in the 12 months before the claim, or US $100.
- Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of the State of Indiana, USA, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Marion County, Indiana, and you and we agree to those courts' jurisdiction.
If you're a consumer, you may also have rights under the laws where you live that these terms can't take away.
Changes to these terms
We may update these terms as Holloway changes. When we do, we'll post the new version on this page and change the “Last updated” date. If a change is significant, we'll tell you before it takes effect, by email or in the app. If you keep using Holloway after a change takes effect, you accept the new terms. If you don't agree, stop using Holloway.
Contact us
Questions about these terms? Write to us. We read every message.